Who pays for postage on item not as described?
If the item is returned because it’s faulty, not as described, or damaged in the post, the seller has to pay return postage costs. However, if the buyers want to return the item for any other reason within 14 days, they have to pay to send it back (as long as you made this clear in your listing).
What happens if an item is not as described on eBay?
If your item hasn’t arrived or isn’t as described, contact the seller by opening a case in the Resolution Center. Let the seller know how they can help resolve the problem.
Can eBay sellers charge whatever they want for shipping?
There aren’t any Global Shipping Program fees for sellers. eBay’s usual listing and final value fees are applicable, but the shipping along with any customs and import fees are added at checkout for the buyer.
Can I get a refund on eBay if item is not as described?
If you haven’t received your item, or the item is not as described, we’ll refund your purchase price plus original shipping on virtually all items. If return shipping is not payable by seller in accordance with the seller’s return policy, return shipping costs are the buyer’s responsibility.
Can eBay force me to accept a return?
You can choose whether to accept returns if a buyer changes their mind about a purchase. However, if an item arrives damaged, doesn’t match the listing description, or if the buyer receives the wrong item, you’ll generally need to accept the return.
Do I have to pay return shipping if item is not as described?
If the item is returned because it’s faulty, not as described, or damaged in the post, the seller has to pay return postage costs.
Will PayPal refund if item not described?
Dispute with PayPal or Your Card Issuer For example, if you dispute a transaction with your card issuer, you may be able to recover amounts you paid for unsatisfactory items even if they don’t qualify for protection under a Significantly Not as Described claim with us.
Why do people overcharge for shipping on eBay?
Although some successful sellers can make a full time living on eBay, most are doing it as a way to make a little extra money on the side. Therefore, the low volume makes shipping more expensive. Many times, when you buy products online that are offered with free shipping, the costs for the shipping are built in.
Can eBay sellers overcharging for shipping?
Shipping Costs Vary In many cases, yes, sellers overcharge. It can cost quite a lot of money to ship an item, much more than many buyers realize. Sometimes this is simply a matter of not having shipped anything recently, or of not shipping items often enough to have a good sense for how much it can cost.
What to do if a seller refuses to refund on eBay?
If you don’t respond to the return request, we may refund the buyer and seek reimbursement from you, without requiring the buyer to send the item back. Here are your response options: Upload your own label – The buyer will send the item back to you for a full refund, including the original postage cost.