What is covered with Sky Protect?

What is covered with Sky Protect?

Sky Protect adds to your standard warranty by covering your Sky equipment and viewing devices against accidental damage. Then, when your manufacturer’s warranty ends, you’ll be covered for breakdowns and faults as well as accidental damage.

How soon can you claim on Sky Protect?

Simply call us on 0800 561 4449 (lines open 8am to 11pm, 7 days a week) to claim or to book a Healthcheck. You can only claim between the start date and end date, inclusive, of your policy (these are the dates specified in ‘Your Policy Details’ on the reverse of the welcome letter or renewal notice).

How many devices does Sky Protect cover?

8 devices
All Sky customers are eligible to take up Sky Protect and you can choose to cover up to 8 devices.

Does Sky Protect cover water damage?

Sky Mobile Protect is a Sky endorsed insurance provided by Domestic and General. What you’d get from Sky Mobile Protect: Immediate accidental damage and breakdown cover, including liquid damage and cracked screens. Unlimited repairs and replacements.

Can I get a free replacement Sky remote?

SKY customers can get a free remote that lets viewers use their voice to control the TV. Once you’ve got your new controller, pair it to to your Sky Q box, which needs to be connected to the internet.

How much do Sky charge for repairs?

Terms and conditions. Sky’s terms and conditions state that it is only liable to repair the equipment for a 12 month period. If a repair is needed after a year and if an engineer has to do the repair, Sky says it will charge a standard fee of £65.

How do I claim my Sky Protect?

0800 597 8531

  1. www.skyprotect.com.
  2. Log in to your Sky Protect account.
  3. Click the ‘Repair’ option which will allow you to start a new claim or track the progress of an existing claim.

Can you cancel Sky Protect at any time?

You may cancel the Sky Protect Policy at any time within 14 days from receipt of your documentation or from the start date of the policy, whichever is later (the “Cooling Off Period”) and you will receive a full refund.

Can I cancel Sky Protect?

After the Cooling Off Period you may cancel the Sky Protect Policy at any time. Note your policy will remain in place until the end of the period for which you have already paid and you will not receive any refund. iii. To cancel the Sky Protect Policy call us on 0800 561 4541 (9am to 7pm, 365 days a year).

How do I claim my Sky remote for free?

How to claim your Sky Q voice remote

  1. Open the My Sky app.
  2. Head the the Sky VIP tab in the bottom right corner.
  3. Tap on the Exclusive Free Voice Remote card.
  4. Select “Redeem Now”

Does Sky charge for a new remote?

Just email us and we’ll arrange to have a replacement remote sent to you. The charge for a replacement remote is $5 and will be applied to your account when the replacement is posted, and you don’t need to send us back your old remote!

Will Sky replace my Sky box free?

If you have a Sky Protect policy you can get as many repairs or replacements as you need for the devices you have covered under the plan. For repairs, there is no charge for parts, labour or call-outs and you can schedule a repair at a time that suits you.

What does your Sky Box insurance cover?

Our Sky Box insurance covers your Sky Box and also covers up to 3 other digiboxes including Sky Standard, Sky Plus or Sky Plus HD boxes. The policy also includes Sky Dish, remote (s), exterior cabling and connecting leads.

Can I Cover my Device with Sky Mobile protect?

Now you’re all set up with your Sky Mobile account, you can cover your device with Sky Mobile Protect. Sky Mobile Protect is a Sky endorsed insurance provided by Domestic and General. What you’d get from Sky Mobile Protect:

How much is the excess for mobile phone insurance on Sky?

If you make a claim for your mobile phone, there will be a £75 excess. If you’re an existing Sky customer, you can upgrade your Sky Mobile Protect to Sky Protect to include cover for your Sky equipment for an extra £1 a month. Find out more about Sky Protect.

What is accidental damage cover from Sky protect?

With accidental damage and breakdown cover from Sky Protect, you can relax knowing your devices and Sky equipment are covered for life’s little mishaps. Why choose Sky Protect? Cover is available for TVs, mobile phones, laptops, tablets, and games consoles. Your devices must cost less than £2,000 when new and be in good working order.

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