Can I return outlet items to regular store Ted Baker?
Online orders can be returned to any standalone Ted Baker store, including those in train stations (excluding St Pancras) and outlet stores. You can’t return full-price items to an outlet store. You can only return concession purchases to the department store they were purchased in.
How much does it cost to return to Ted Baker?
When do I need to pay the returns charge? You won’t need to pay when you drop the parcel off at the Collect+ location. £3.00 will be deducted from your refund total by Ted Baker.
Can you return to store without receipt?
Stores often try the “no refund or return without a receipt” line. But where an item fails, shops do not have the right to demand a receipt. A credit card slip or statement or even the say-so of a person who was present when the products were purchased, are legally enough.
Does Ted Baker have warranty?
Ted Baker Luggage has a 5 year warranty that covers manufacturing defects. This warranty does not cover airline or common carrier damage. Always examine your luggage immediately and make a claim at once if it is damaged. For a warranty claim, Ted Baker is based in London and you are responsible for shipping costs.
What is the return address for Ted Baker?
Fernhook Avenue, Derby Commercial Park, Derby
Then use the ‘Exchange’ code on your returns slip. Send the item back to us at: Ted Baker Returns Department, XPO Logistics, Fernhook Avenue, Derby Commercial Park, Derby, DE21 7HW, United Kingdom.
How do I cancel an order on Ted Baker?
How do I cancel my online order? To do so simply email [email protected] or write to us at: Ted Baker Customer Services, The Ugly Brown Building, 6a St Pancras Way, London, NW1 0TB. A cancellation form can be downloaded here .
How long do you have to return something bought online?
When you buy an item online, by law, you have 14 days to return it. And that’s 14 days from when it arrives. That’s because under the Consumer Contracts Regulations, you have the right to see a product in its actual form (rather than just simply a photograph) before making your final decision.
Can a store refuse to give a refund?
Can a Store Refuse to Give a Refund According to Federal Law? There are no federal laws that require a merchant to refund money unless the product they sell turns out to be defective, despite the federal consumer protection regulation enforced by the Federal Trade Commission (FTC).
How do I complain to Ted Baker?
Hi there, our phone lines are open from 9am-10pm UK. You are welcome to email through to [email protected] if you are having trouble getting in touch.