How do I talk to a person at Cleco?

How do I talk to a person at Cleco?

You can report an emergency, such as a downed power line or a fire, report a power outage, request an extension or obtain account information through Cleco’s customer call center at 1-800-622-6537.

How long does Cleco give you to pay your bill?

Under Cleco guidelines, payment for electricity used is due when the bill is received. As a courtesy, customers are given a 20-day grace period from the billing date to make their payment. After the 20-day grace period, a late fee is assessed, and the service is subject to disconnect.

What is the deposit for Cleco?

Deposits are $100 for homeowners and $150 for renters. However, if a customer falls into a higher risk category,* a deposit that is equal to or double the highest bill for a location may be required.

Where can I pay my Cleco bill in person?

Payment Locations

• Advanced Communications. 625 EVERGREEN STREET SUITE 5 BUNKIE, LA 71322.
• All-N-1-Food Store #2. 1216 CUT OFF ROAD COUSHATTA, LA 71019.
• Best & Swains Insurance.
• Buddys IGA Food Store.
• Check Cashiers INC.
• Check Cashiers/Pic A Pac.
• City Pharmacy & Home Medical.
• Cleco CSO Bunkie.

Why is Cleco bill so high?

Today, multiple factors are impacting customer bills, including last year’s record-breaking hurricane season, the February 2021 winter storms, higher summer temperatures, increases in our operating costs, and rising fuel costs. The fuel we use to generate power is passed directly through “at cost” to our customers.

How do I transfer my Cleco service?

How do I Transfer Service? Complete Cleco’s Transfer Service Form online if you are moving from one location to another within our service area and need to get the electricity service in your name at your new address. Transfer service orders are completed Monday through Friday (except holidays).

How can I lower my Cleco bill?

Extremely High Temperatures When temperatures are high, the demand for electricity increases. While rates and other factors contribute to the total bill, Cleco says reducing energy usage can significantly lower a customer’s bill.

How do I find my Cleco account number?

You will find your customer account number in the top right corner of your billing statement.

How do I set up auto pay for Cleco?

Automatic Bank Draft

1. Pay by automatic draft from your bank account every month for FREE.
2. Receive monthly bill showing the amount due.
3. Payment posts on the bill’s due date.
4. To enroll, call 1-800-622-6537.
5. View the Terms of Use for automatic bank draft.

How can I lower my CLECO bill?

Why did my CLECO bill double?

Cleco Power says they will work with customers who need assistance with their bills. Customers in Louisiana have noticed higher bills which CLECO says is due to multiple factors including hurricanes, ice storms, increase in operating costs, extreme temperatures and rising fuel costs.

Does Cleco have an app?

Cleco’s mobile application is now available on Apple. If you already have a Cleco MyAccount, you can take advantage of the enrolled-only features of the application. To register for a MyAccount, visit www.cleco.com from your computer or mobile device.