How do I get my DHL parcel from Packstation?

How do I get my DHL parcel from Packstation?

How to receive your parcels at a Packstation

1. Enable the Packstation service. For use the Packstation service, you will need a DHL customer account and the Post & DHL App.
2. Addressing a shipment. Address your parcel to a Packstation as follows:
3. Receiving notification.
4. Picking up your parcel.

What is a Packstation in Germany?

Packstation is a service of parcel lockers run by DHL Parcel Germany, a business unit of Deutsche Post’s Mail division, in Germany and elsewhere (e.g. in Italy). Only ordinary parcels and letters delivered by Deutsche Post can be delivered to Packstations.

How do you send stuff on Packstation?

On the Packstation, select “Send”, scan in the shipment number and place the parcel in a suitable compartment. With app-controlled Packstations without a screen, simply use the Post & DHL App.

How do DHL packstation work?

So if you order a parcel to a Packstation or postal outlet, you need to enter your post number in the additional address field of the delivery address when you place your order. This way, you will receive a parcel notification and the shipment will automatically appear in your shipment overview and the Post & DHL App.

How long will DHL hold my package?

for 7 days
As per our global standard operating procedures we hold shipments for 7 days, or even longer if we have an “Agreed Delivery” date. We will not charge for this storage. Before we return a shipment we always contact the shipper first for new instructions. We can reroute to an alternative address, return or even dispose.

Can I ship to DHL Packstation?

Please note that delivery to a Packstation in general is only possible if the shipment is transported by Deutsche Post DHL. Excluded for the delivery to a Packstation are all types of cash on delivery shipments.

How do you open a Packstation?

Each Packstation has a touchscreen where you can select English as your language. Next, select “Collect shipment” and tap on “Registered customer“ to insert your card. Enter your 4-digit mTAN to unlock and take out your parcel.

Can I ship to DHL packstation?

How do I label a DHL package?

Label Shipment Ensure the label is wholly visible on one surface and that the label does not cover any seams. Do not let other labels, tapes or paperwork cover the shipment label. We never recommend using an old box but if you do, ensure all outdated shipment labels are removed prior to use.

How long will DHL keep my parcel?

for 10 days
Your parcel will be held for 10 days at your DHL Parcel UK ServicePoint.

What happens if I miss my DHL package?

If you’re not at home at the time of delivery, the courier will try to reach you to arrange a new attempt or leave a note at your door with more information. Change the delivery address. Instruct the courier to leave the package with a neighbor/doorman. Allow the package to be delivered without a signature.

Ist die Bestellung an eine Packstation oder eine Filiale möglich?

Wenn Sie also ein Paket an eine Packstation oder in die Filiale bestellen, ist es notwendig, dass Sie bei der Bestellung Ihre Postnummer im Adresszusatzfeld der Lieferadresse angeben. Zudem erleichtert Ihre Postnummer bei allen anderen Sendungen, die Sie erhalten, egal ob an die Filiale oder Ihre Hausadresse, die Zuordnung zu Ihrem Kundenkonto.

Was ist die DHL Postnummer?

Die Postnummer ist Ihre persönliche DHL Kundennummer, die Ihnen nach der Registrierung für ein DHL Kundenkonto zugeordnet wird. Die Postnummer wird automatisch generiert und ist direkt mit Ihrem Kundenkonto verknüpft, d.h. die Nummer ist nicht übertragbar.

Ist eine Zustellung an eine Packstation möglich?

Bitte beachten Sie, dass eine Zustellung an eine Packstation grundsätzlich nur möglich ist, wenn die Lieferung mit Deutsche Post DHL transportiert wird. Ausgeschlossen sind jegliche Arten von Nachnahme-Sendungen.