Why is my Dimplex storage heater not working?
Most common reasons why a storage heater stops working completely is due to a faulty storage heater thermostat or a blown element. Dimplex suggest if you are a competent user comfortable taking off the front panel you may check to see if the thermostat is the cause of the problem (see below) to see if it can be fixed.
What model is my Dimplex storage heater?
The product model number can be found on the top of the unit, on the right hand side, behind the control unit.
How do I contact Dimplex?
Should you require after sales information or assistance with this product please go to www.dimplex.co.uk where you will find our self help guide by clicking on “After Sales” or ring our helpdesk on 0845 600 5111 (UK) or 01 842 4833 (R.O.I.).
How do I reset my Dimplex heater?
Once the heater has cooled down, it will reset automatically, it will continue to cycle on and off automatically until the reason for overheating is removed. The display screen may flash red to indicate the product has overheated. To reset the display, remove the obstruction and hold Enter for 10 seconds.
How do you unlock a Dimplex heater?
To lock the controls press and hold both the Back button and Enter for three seconds. Child Lock will appear at the bottom of the screen. To unlock the control repeat the action by pressing both the Back button and Enter for three seconds.
Why do storage heaters have 2 switches?
Modern storage heater installations have two power switches and two separate power circuits for off peak and on peak electricity. On peak should be switched on only when there is not enough energy stored during off peak electricity times. Storage heater control can alter level of how much heat is stored.
What is the best setting for a storage heater?
In mild weather, the input should be set to low. In cold weather, set the input to a higher setting to store more heat. Output – make sure the output switch is turned down/off during the night or when you aren’t at home, to avoid wasting heat.
Who owns Dimplex?
Glen
Dimplex is a subsidiary of Glen Dimplex Heating & Ventilation (GDHV), a division of the Glen Dimplex Group, the world’s largest electrical heating business. GDHV is the market leader in electric heating appliances in Europe and is also a leading player in decorative electric and gas fires and solid fuel stoves.
Why does my Dimplex fire keep turning off?
Overheating – electric fireplaces automatically turn off if they start to overheat. This prevents the unit from causing any damage to your home or the fireplace. Sometimes, you’ll need to reset the heater after it has overheated, so you’ll need to check the manual to get further instructions.