Do the good guys give refunds?
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of “acceptable quality” and the failure does not amount to a major failure.
Do the good guys take away your old washing machine?
The Good Guys Appliance Removal The Good Guys will remove your old appliances, but only if you’re purchasing a new appliance with them, and the ‘old goods’ are of a similar size and type (i.e. if you need an old fridge removed, you’ll have to buy a new fridge).
How does concierge warranty work?
Concierge 30 Day Price Guarantee offers Concierge members a guarantee that if the advertised price of their product drops at either The Good Guys or an approved competitor within 30 days of their purchase, they have the option to claim 120% of the difference back as a store credit.
How long does good guys concierge last?
When you purchase your product and add Concierge Gold Service Extras for 3 years for Tech products and products under $500, for 7 years for split system air conditioners, and 3 or 5 years for all other eligible products.
Does The Good Guys price beat?
With Concierge 30 Day Price Guarantee – if you notice that the price of your product has dropped at The Good Guys or an approved competitor by more than $5 within 30 days of purchase, we’ll give you back 120% of the difference as a store credit. Another reason why Concierge Gold Service Extras is your advantage.
How much does Concierge cost?
Costs for concierge medical service range widely, and services vary according to cost. Patients often pay a monthly retainer fee, and the annual costs can range from $1,500 for more basic care to $20,000 a year for more specialized services.
Can I use concierge online?
What can I use my Concierge $20 Store credit to buy? Store Credits can be used online or in store at The Good Guys on our huge range of products, but some exclusions do apply: Concierge Store Credit offers cannot be used in conjunction with any other store credit offers or be exchanged for cash.
How much is concierge service?
What is concierge member?
Concierge Members get access to product care from day one, plus extra benefits from store credits to exclusive offers and sales!
Does officeworks match Kogan?
Yes. Officeworks will price match Kogan.
Does JB Hi-Fi negotiate?
Stores such as JB Hi-Fi actively encourage customers to negotiate a better price and will price match an item. The JB Hi-Fi price match policy on the company’s website states that the store will “enthusiastically match the price of an identically stocked competitor product”.
What is it like to work at the Good Guys?
The Management Team both in our Store and at Head Office encourages personal growth and are very supportive. If you put up your hand for help it is there. The Store is like a family to me very helpful and friendly. From my experience, The Good Guys is a great place to work. There are no factions or backstabbers.
Are the good guys making any efforts to make the sale?
I don’t see The Good Guys making any efforts to make the sale at all even when they could. If you can’t procure and deliver, it does not matter how good your products are. Customer service has been disappointing Similar opinion? Write a review on ProductReview.com.au !
What is the work environment and culture like at the Good Guys?
From my experience, The Good Guys is a great place to work. There are no factions or backstabbers. Very supportive working environment, praise offered for a job well done. Was this review helpful? Its become a very competitive shark eat shark company. No longer feels like a family or team. And the stress levels just arent worth it for the pay.
How do I negotiate at the Good Guys?
A NEW WAY TO DEAL – CALL US! We negotiate so you Pay Less, Every day at The Good Guys. For over the phone sales – 9am-9pm 7 DAYS (Varies on public holidays). For over the phone sales – 9am-9pm 7 DAYS (Varies on public holidays). Once your over the phone sale is complete, we’ll send you a payment link to safely and securely pay for your purchase.