Why does my printer keep saying paper jam when there is no paper jam?
The guides in the paper tray are there to make sure the stack of paper is exactly where the printer was designed to grab from. If the paper is even slightly askew, the rollers will pick it up a little crooked, and — guess what — the crooked sheet will immediately get jammed.
Why does my printer keep saying its jammed?
If your printer keeps jamming, you should know that the most common cause of a jam is misalignment of the paper. Paper needs to load in smoothly, completely flush with the tray. Overfilling the tray is a great way to ensure you will be spending some personal time getting to know the inside of a printer.
How do I fix my HP printer jam?
Step 2: Clear a jam from the inside of the printer
- Turn off the printer.
- Disconnect the power cord and any other cable.
- Remove jammed paper from the following areas.
- Replace any parts that were removed, and close any open doors.
- Reconnect the power cord, and other cables that were disconnected.
- Turn on the printer.
How do I reset my HP printer after paper jam?
Solution four: Perform a power reset
- Press the Power button ( ) to turn on the product.
- With the product turned on, disconnect the power cord from the rear of the product.
- Unplug the power cord from the wall outlet.
- Wait at least 15 seconds.
- Plug the power cord back into the wall outlet.
How do you reset a paper jam on an HP printer?
Solution one: Clear the paper jam
- Step one: Remove any loose paper. Remove any loose sheets of paper from the input tray and the output tray.
- Step two: Clear the paper jam from the rear of the product.
- Step three: Open the cartridge access door, and then clear the jam.
- Step four: Print a printer status report.
How do I restart my printer after paper jam?
With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Remove USB cable, if present. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.