Why does my Oyster card beep red?
A red light, accompanied by two beeps, means your Oyster card has been rejected. You must not go further until either your Oyster card has been accepted for travel or you have paid separately for your journey.
What happens if I tap my Oyster card twice?
If you tap in at a station, you can’t pass your oyster card back to your mate behind, the system won’t accept two consecutive tap ins. However, it WILL accept them if the two are broken up by a tap out. Then it will cost you just the usual minimum pay as you go fare from that station.
What happens if you tap out without tapping in?
Tapping In and Out If you forget to tap in or out with your contactless card you’ll get the same maximum fare as you would with Oyster.
What do I do if TfL overcharge?
You’ll need to contact the operator of your other contactless card to organise a separate refund. It may be easier for you to contact TfL, as they’ll be able to organise refunds to both cards. Plus, if you have a TfL online account, you can apply for a refund there.
What happens if not enough money on Oyster card?
If you don’t have enough credit on your Oyster card to pay the fare or your Bus & Tram Pass or Travelcard has just expired, you can make one more journey on a bus.
How do I unblock my Oyster card?
Since 28 November, all Oyster and contactless accounts have been locked, TfL said, and will only be unlocked once customers request a reset for their password, which will be send to their registered email.
What is the daily cap on Oyster card?
Price caps for Oyster & contactless card payments, compared to Travelcard prices
| Zones | Oyster daily cap | 7-day cap** |
|---|---|---|
| Zone 1-3 | £8.70 | £43.50 |
| Zone 1-4 | £10.60 | £53.20 |
| Zone 1-5 | £12.70 | £63.30 |
| Zone 1-6 | £13.50 | £67.70 |
What is the maximum fare on an Oyster card?
Your journey time A single maximum fare is: up to £8.60 in Zones 1-9. up to £25.70 beyond Zone 9, including on the Heathrow Express.
How can I get cash from my Oyster card?
At a Tube station ticket machine, you can get a refund of up to £10 pay as you go credit and your deposit. Simply touch your Oyster card on the yellow card reader on the ticket machine, select ‘Oyster refund’ and follow the on-screen instructions.
How long does money stay on Oyster card?
The pre-pay money loaded on an Oyster card is valid as long as the card is used at least once every 24 months. If it’s not been used during that amount of time the money can be refunded by returning the card to Transport for London – info at the website.
Can you go overdrawn on Oyster card?
Provided you have some balance on your card (and have your card with you), you can board a bus and receive an emergency fare advice slip, reminding you to top-up. The cost of the fare will be deducted from your Oyster card, taking it into a negative balance, which will be cleared the next time you top-up.
Why does my Oyster card not work?
If your Oyster photocard doesn’t work when you touch it on a yellow card reader, it may be faulty. If there’s no visible damage, call us to get a replacement. Sometimes, your Oyster photocard might not work because you have a negative pay as you go balance. To travel again, you’ll need to top it up.
What do I do if my Oyster card stops working?
You can transfer pay as you go credit, Travelcards and/or Bus & Tram Passes to a new Oyster card if yours stops working. Or create an account. Get a new Oyster card and make at least one journey with it, then call 0343 222 1234 ( Charges may apply ).
What’s the difference between my old Oyster card and new one?
Your new Oyster card will have the same Travelcard, Bus & Tram Pass and/or pay as you go credit that was on it before. If you get discounted travel, you’ll need to have the discount added to your replacement card:
How do I add pay as you go credit to Oyster?
You need to give a password. Add pay as you go credit to your Oyster card. Create or sign in to your contactless and Oyster account and add your Oyster card. Use the same password you gave to staff when they added your discount.
How do I transfer my credit card to a new Oyster card?
Or create an account. Transfer your credit or ticket to a new card by phone. Get a new Oyster card and make at least one journey with it, then call 0343 222 1234 (Charges may apply). We’ll arrange to transfer your credit or ticket to your new card. After you get your new card.