Is Consumer Cellular trustworthy?
Consumer Cellular reviews are mostly negative, giving the cell phone provider a low overall consumer rating. Consumer Cellular reviews rank decent for value for your money but for quality of product and service, customer service, and company trustworthiness, the company falls short.
How do I complain about a cell phone company?
To File a Complaint: More information is available at http://www.cpuc.ca.gov/complaints/. You may want to also file a complaint with the Federal Communications Commission (FCC), online or by phone at: 1-888-CALL-FCC.
Who is the carrier for Consumer Cellular?
Consumer Cellular provides wireless service using network capacity from AT and T-Mobile and also resells AT wholesale wireless services to other virtual operators.
What does Consumer Reports say about Consumer Cellular?
According to Consumer Reports’ most recent member survey, 55 percent of the people who had recently switched cell phone carriers said they saved money. Many of them also said they now enjoy more reliable coverage, faster data service, and better customer service.
Can I cancel Consumer Cellular at any time?
Consumer Cellular Cancellation Policy You are allowed to cancel your agreement at any time, but bear in mind if you do, you will be responsible for any charges. If you have trouble or want to know what your fees are, you can contact Consumer Cellular customer service.
Does Consumer Cellular use Verizon network?
Verizon is a stand-alone company with its own proprietary network, while Consumer Cellular is not considered an actual carrier. Instead, Consumer Cellular piggybacks its service through T-Mobile.
How do I report a phone number that keeps calling?
Report telephone scams online to the Federal Trade Commission. You can also call 1-877-382-4357 (TTY: 1-866-653-4261). The FTC is the primary government agency that collects scam complaints. Report all robocalls and unwanted telemarketing calls to the Do Not Call Registry.
How do I dispute a cell phone bill?
If you have a problem with your phone bill, give your provider the first chance to solve the problem. Ask your provider to reduce your bill if you think your bill is wrong. Talk to someone in authority, such as a manager. Be firm and businesslike, but polite.
Is Consumer Cellular 3G or 4G?
At Consumer Cellular, all of the smartphones we currently offer are 4G LTE capable, and our nationwide network has LTE in more areas than ever before.
What is the most reliable cell phone company?
The best phone carriers overall
- T-Mobile. The best phone carrier overall.
- Verizon. A good alternative to T-Mobile.
- AT. Third place among the major carriers.
- Visible. A cheaper way to get unlimited data.
- Mint Mobile. Low rates if you pay upfront.
- Metro by T-Mobile. A good discount phone carrier.
- Google Fi.
- Consumer Cellular.
How do I terminate Consumer Cellular?
To cancel your Consumer Cellular service, you’ll need to call them on (888) 345-5509. Whether you’re looking for information on how to delete your Consumer Cellular account, unsubscribe or cancel a free trial, Emma can help.