How do I email M1?
Media Contact | M1. For media enquiries, please email your queries to [email protected]. For customer service enquiries, please contact our customer service hotline at 1627.
How do I contact M1?
011 65 9680 1627
How do I talk to a live agent in M1?
Type “Chat with agent” and you can chat directly with our customer service agents. Response time is immediate when a Customer Service agent is available. Ping us on Facebook Messenger whenever it’s convenient for you. Available 24/7.
How do I call M1 customer service from overseas?
For all other plans:
- Hotline 1622: General customer Service,
- or +65 96801622 when calling from overseas (IDD charges applicable)
- Hotline 6655-5577 [24-hours]: Corporate Fixed Services-Technical Support.
Who is M1 CEO?
Manjot Singh Mann (Dec 6, 2018–)
Mr Manjot Singh Mann was appointed to the Board of M1 on 11 June 2019. He assumed the Chief Executive Officer role at M1 on 6 December 2018.
When can I terminate M1 contract?
Subscribers may not nominate their own M1 number for the Service. M1 reserves the right at its sole and absolute discretion to terminate the Service without prior notice to subscribers in the event of any fraudulent use or misuse of the Service.
How many stores does M1 have?
There are 10 authorized M1 shops available in the Singapore which can be found in these places: Bugis Junction, Causeway Point, IMM Building, NEX, One Raffles Place, Paragon, Parkway Parade, Tampines Mall, West Mall and Tiong Bahru Road.
Is M1 hotline 24 hours?
Call our 24-hour Customer Service hotline at 1627.
How much does it cost to cancel a M1 contract?
Early termination during the commitment period is subject to early termination charge of 1st month: $48.00; 2nd month: $32.00 and 3rd month: $16.00 GST inclusive.
How do I cancel my M1 contract?
Unless you are bound by a contractual minimum term in the Agreement, you may terminate the Services by calling our Customer Service Hotline 1627 or 1622 (for corporate customers), or such other numbers as we may notify, by faxing or writing to us and giving us one (1) day’s prior notice.
Can I terminate my M1 line online?
You may access My M1+ App to terminate your FoneCare+ service. The monthly subscription fee due on the last month will be prorated to the days of actual subscription.